Tavvi Guides

Straight answers for running your business on Tavvi: set up, get paid, sell online.

For business owners For customers

Set up shop

Create your business on Tavvi

From a fresh download to a working business account, what the signup actually asks, what "presence mode" means, and what to do right after.

5 min read

Build your catalog

Your catalog is your register buttons AND your online menu in one. Ten minutes of setup, plus the naming and photo habits that make it sell.

5 min read

Ring up your first sale

Open the register, build an order, take the money, hand over a receipt. Do a practice run before a real customer is standing in front of you.

5 min read

Item options and add-ons

Sizes, flavors, extras, one item with choices instead of five near-identical items. How the category-and-option system works, with pricing that does the math for you.

4 min read

Set your hours

Three taps of settings that quietly run half the app, when customers see you as open, when online ordering sleeps, and when your day auto-closes.

3 min read

Set up sales tax

One number to set, one honest disclaimer, and the register handles the math forever after. Five minutes, including looking up your rate.

4 min read

Tips at checkout

Tipping is already built into your checkout, nothing to install. What your customer sees, what the presets are, where the money shows up, and why refunds don't touch it.

3 min read

Getting paid

Get set up to receive money

Before a single dollar can reach you, you connect a bank account and verify who you are. Here's the whole thing, including why they ask for your SSN.

7 min read

Payouts, when the money lands

The gap between "customer paid" and "money in your bank," what the schedule options mean, and what to do when a payout fails.

4 min read

Where your money goes

The whole fee model in one page, what Tavvi takes, what it doesn't, and the math on a real sale. Spoiler: there's no monthly bill.

3 min read

Refunds, the right way

Void vs refund, partial refunds, where the money actually goes, and the stock checkbox everyone misses. Two minutes now beats an awkward moment with a customer later.

5 min read

Hardware

Take card payments with just your iPhone

Tap to Pay on iPhone turns the phone you already own into the card reader. No hardware to buy, set it up once and start charging cards today.

5 min readiPhone only

Set up a receipt printer

Which printer to buy, how to connect it, and how to get your first receipt out, even if you've never touched POS hardware.

6 min read

Set up a card reader

Which Stripe readers work with Tavvi, which one to buy and where, and how to pair it, the counter hardware most premise and tablet businesses want.

5 min read

Set up a kitchen printer

A second printer that speaks to the kitchen, not the customer. Which printer to buy, how it differs from your receipt printer, and how tickets get their table, server, and station info.

4 min read

Set up a kitchen display

A screen in the kitchen instead of paper and shouting. Which device to use, how to put it in kitchen mode, and the tap-through life of a ticket, Start, Bump, Re-fire, 86.

4 min read

Selling online

Open your online store

Flip your catalog into an ordering page customers can buy from, pickup first, delivery and shipping when you're ready.

5 min read

Claim your page and handle

The link that replaces the pile in your Instagram bio, one page with your work, your services, your booking, and a real checkout. Claim the name before someone else does.

4 min read

Make your page yours

Cover photo, bio, brand color, portfolio, twenty minutes of setup that decides whether your page reads "real business" or "empty template."

6 min read

Offer delivery

Local delivery without you driving anything, turn it on, and when an order's ready, a courier shows up. Here's how the money and the handoff work.

5 min read

Offer shipping

Sell to people you'll never meet, the buyer pays the real postage at checkout, you print a label from the order, and tracking handles the rest.

5 min read

Put your link where customers already are

Your page only works if people land on it. The five places your link belongs, in order of payoff, starting with the Instagram bio.

3 min read

Run pickup orders without the chaos

The zero-logistics way to sell online, how an order flows from a customer's phone to your counter, and the two habits that keep pickups smooth.

4 min read

Never miss an online order

Your first online order will arrive while you're not looking at the app. Set up alerts, know where orders land, and learn the two ways orders silently stop coming.

4 min read

Running the day

Start a rewards program

Two numbers to set, and regulars start earning points that turn into coupons automatically. The whole loyalty program, minus the punch cards.

4 min read

Close your day

What a batch is, the three ways to close it, including two automatic ones, and how to read the report that tells you what today was worth.

4 min read

Chat with customers without living in your inbox

Customer messages are pre-orders wearing a question costume. How the merchant side of chat works, and the habits that turn threads into sales.

4 min read

Bring on your first team member

An invite code, a role, and a clock-in, how to give someone register access without giving them your whole business.

4 min read

Read your reports

Five minutes a week, three numbers that matter. What Gross vs. Net actually means, where tips and tax hide, and which report to send your accountant.

4 min read

Know your customers

The customer list is the asset your competitors can't copy. Capture people by phone number, remember allergies and birthdays, and let the loyalty ladder sort your VIPs automatically.

4 min read

Send an announcement

One message to your regulars, new drop, holiday hours, open slots. How the broadcast flow works, what the delivery report is telling you, and the restraint that keeps it working.

4 min read

Clock in, clock out

Shifts are how hours stop being a guess. How team members clock in and out, what a shift records, and where you read who sold what on whose watch.

3 min read

Bookings

Take bookings

Your public page can fill your calendar while you sleep. Where the open slots come from, what the customer sees, and how bookings land next to your walk-ins.

4 min read

Run your calendar

The appointments screen is your day, in order. Reading it fast, booking people in, handling the no-show, and the ten-second rebooking ritual that builds a recurring book.

4 min read

For your kind of business

Set up table service

Build the floor plan once, then run dinner off it every night, seat guests, keep checks open on tables, fire courses, and pay after the meal.

5 min read

Counter service mode

Food trucks, stalls, and counters don't have tables, so don't run a table POS. One setting flips the whole register to pay-first, orders-by-number.

3 min read

Track your inventory

Stock counts that match the shelf, without a clipboard weekend. Turning tracking on, the recount ritual, why selling never gets blocked, and the low-stock radar.

4 min read

Purchase orders and suppliers

Restocking with a paper trail instead of a text thread. Set up suppliers once, run orders Draft → Submitted → Received, and let receiving update your shelf counts for you.

4 min read

Add another store

Second location, weekend market stall, or a whole second business, the difference between adding a store and adding a business, what carries over, and how to hop between them.

4 min read

Two sides of one app

Tavvi is your register AND your shopping app in one install. The floating switcher, what each icon means, and why your accountant will thank you for not mixing them up.

3 min read